About us

Installing Enterprise Experience Infrastructure

Building infrastructure that connects systems, data, workflows, and AI.

$310M+

Value created for our customers

We install and operate Enterprise Experience Infrastructure so your organisation performs as one coordinated system.

Get in touch
Get in touch

The story so far. Key moments in our ongoing mission to remove disconnection to clarity

2018
Founded to solve CRM complexity
2019
Expanded into lifecycle and systems design
2020
Built deep data and integration capability
2024
Introduced operational AI into delivery
2025
Created the Enterprise Experience Infastructure system
2025
Evolved into long term systems partner
2026
Scaling Flowstate for enterprise customers

Leadership

Simon Chin

Chief Executive Officer

Sets enterprise vision and commercial direction that turns connected systems into measurable business performance.

Crystelle Topatan

Head of Operations

Drives day to day team performance and delivery structure across projects, priorities, and resourcing.

Enterprise Experience

Olivia Alexandersson

Head of Enterprise Experience

Shapes customer system architecture and delivery models across CRM, data, and automation platforms.

Debashish Das

Connected Experience Lead

Designs connected experiences and systems that translate strategy into execution across CRM,

Alyssa Hare

Connected Experience Lead

Designs connected experiences and systems that translate strategy into execution across CRM,

Arthur Habana

Connected Experience Lead

Designs connected experiences and systems that translate strategy into execution across CRM,

Zoe Hogbin

Connected Experience Lead

Designs connected experiences and systems that translate strategy into execution across CRM,

Kim Trajano

Digital Experience Design Lead

Leads UX and UI strategy across connected platforms, ensuring intuitive interfaces, seamless journeys, and consistent experience quality.

Charlotte Miaco

Digital Experience Designer

Designs practical workflows and interfaces that improve usability, clarity, and performance

AI Product

Eamon Logue

Head of AI Product

Defines AI product vision and roadmap aligned to enterprise priorities, scalability, and long term value creation.

Tom Wilding

AI Product Strategy

Translates business strategy into structured AI opportunities, prioritising use cases based on impact and feasibility.

Alex Bennett

AI Go-To-Market Lead

Leads AI enabled growth initiatives across lead acquisition, performance optimisation, and pipeline expansion.

Operations and Finance

Alex Mercer

Sales & Partnerships Lead

Leads strategic partnerships and pipeline development to support consistent opportunity flow and relationship growth, and he operates as an AI agent.

Chrisyl Paez

Head of Client Success

Owns customer outcomes and long term value creation across delivery, retention, and account growth.

Peter Deighton

Finance and Accounts Manager

Manages financial reporting and cash flow across compliance, forecasting, and commercial decision making.

Chantily De Guzman

EA to the CEO

Supports executive priorities and stakeholder coordination across strategy, operations, and enterprise initiatives.

News & Insight

Read the latest product updates, company news and industry insight.